What to Do If There Is a Streetlight Outages

With the shorter days of winter months upon us, it is even more important to be mindful of streetlight outages in our neighborhoods.

Report all outages to Dominion Energy via their website or by telephone (866-366-4357).

Before reporting a streetlight outage, take note of a couple of things that will help Dominion repair the right light!

Jot down the pole number.
Note the nearest street address. The pole numbers are located directly on the pole and come in two formats:
- one letter, four numbers, two letters, two numbers (for example, B1831 RL22)
- two letters, two numbers (for example, ND66).

For repairs that can’t be made by changing a bulb, Dominion will post a color-coded wrap on the pole indicating the status of the repair.

BLUE

There is an overhead problem, and repairs may take 2–3 weeks.

GREEN

There is an underground problem, and repairs may take 2–3 weeks. A yellow wrap may replace the green wrap on the pole if extensive damage is found.

YELLOW

There is extensive damage to the underground cable. Special equipment and permits may be required for Dominion to make a fix. Typical repair time is 45+ days.

For downed power lines or streetlight poles, please call 866-366-4357 immediately.

News & Resources

CPRV Civic League Meeting | Dec. 11, 2023

Justin Shafer and Eric Berger, Storm Water Project Managers with the City of Norfolk’s Department of Public Works, will speak about flooding issues our neighborhoods face.

CPRV Holiday Food Drive 2023: Nourishing Our Neighbors | 11/27-12/20

Please help us collect nonperishable food items for neighbors in need. This food drive will serve families and/or individuals in need within our own community!

General Members Meeting | November 13, 2023

Access past meeting recording and chat transcript below.

NORFOLK: 19TH CENTURY

The 19th century in Norfolk saw the birth of key institutions and transformative events that left a lasting imprint on the city’s history. We’ve distilled this rich history into a concise overview to provide you with a glimpse of Norfolk’s past.