broken streetlight

What to Do If There Is a Streetlight Outages​

With the shorter days of winter months upon us, it is even more important to be mindful of streetlight outages in our neighborhoods.

Report all outages to Dominion Energy via their website or by telephone (866-366-4357).

 

pole number

Before reporting a streetlight outage, take note of a couple of things that will help Dominion repair the right light!

  • Jot down the pole number.
  • Note the nearest street address. The pole numbers are located directly on the pole and come in two formats:
    • one letter, four numbers, two letters, two numbers (for example, B1831 RL22)
    • two letters, two numbers (for example, ND66).

For repairs that can’t be made by changing a bulb, Dominion will post a color-coded wrap on the pole indicating the status of the repair.

overhead-repair-required_blue
underground-repair-required_green
underground-repair-required_yellow

BLUE

There is an overhead problem, and repairs may take 2–3 weeks.

GREEN

There is an underground problem, and repairs may take 2–3 weeks. A yellow wrap may replace the green wrap on the pole if extensive damage is found.

YELLOW

There is extensive damage to the underground cable. Special equipment and permits may be required for Dominion to make a fix. Typical repair time is 45+ days.

For downed power lines or streetlight poles, please call 866-366-4357 immediately.

 

News & Resources

Help Identify Your Service Line Today | The City of Norfolk Department of Utilities

The 2021 U.S. Environmental Protection Agency Lead and Copper Rule Revisions requires the City of Norfolk to prepare a service line inventory of both Norfolk and customer-owned materials.

Here’s how you can help the City develop our service line inventory.

Identify Your Service Line Materials:
For step by step instructions to identify your service line go to https://www.norfolk.gov/5838/Material-Verification

Questions?
Call (757) 664-6700

Read More »

General Members Meeting | April 8, 2024

We are joined by: 

Courtney Doyle, Norfolk City Councilwoman for Ward 2 gave updates on infrastructure projects in our neighborhood, a safety report on improving rates across our area, implementation of new speed cameras in school zones and more. The presentation was followed by a brief Q&A session. 

Jeremy McGee spoke about his candidacy for Norfolk City Council Ward 6. Mr. McGee spoke about his background, move to Norfolk, local business ownership, civic involvement in Ghent Civic League, Norfolk ARB and now Norfolk Planning. The presentation was followed by a brief Q&A session. 

Aleksandra Prouty joined us to introduce her new restaurant coming to Riverview
Village – Leila’s International Cuisine at 4136 Granby Street (next to Pittie Dog Grill)

Read More »

Gosnold Ave – Gravity Sewer Repair

The City of Norfolk’s Department of Utilities has hired East West Construction to repair and rehabilitate the sewer line in your neighborhood along a section of Gosnold Ave. The project area is shown on the map on the back [see below images].

Planned Start of Construction: March 2024
Anticipated End of Construction: June 2024
Access: Access to businesses and residences will be maintained throughout construction with detours around the work zone. The City and our contractor will do our best to minimize the unavoidable disruptions associated with construction.

If you have any questions or concerns, please do not hesitate to contact the city’s on-site construction inspector, Charles Davis. He can be reached by cell phone at (757) 647-9940 to respond quickly. You may also contact the project manager, Tiba Salim at (757) 266-9491.

For more info visit: www.norfolk.gov/utilitiesimprovements.

Read More »

General Members Meeting | March 11, 2024

Tommy Leeman, candidate for Norfolk City Mayor, spoke about his background and platform followed by a brief Q&A session including his thoughts on redevelopment of MacArthur Center, Military Circle Mall and the forthcoming Casino project.

Representatives from the Colley Community Center gave a presentation on their mission, initiatives timeline and how the many ways the community can contribute.

Jason Im spoke on behalf of Riverview Shell, pursuing an ABC permit in compliance with the façade grant recently awarded by the city. A motion to vote was brought forth from the floor, seconded and put to vote with all voting parties in favor and no parties vocally against

Read More »

General Members Meeting | February 12, 2024

Norfolk City Mayor, Kenny Alexander, and Norfolk City Manager, Patrick Roberts spoke about the recent updates from the city. Following the Mayor and City Manager’s engaging presentation, a brief Q&A session allowed for further discussion. Watch the entire meeting below. Congratulations to the new Secretary of the Civic League Board. – Stephanie Clark.

Read More »

Special thanks to our website sponsors!

Click on the logos below to learn more about our sponsors.

BBC logo SQ blue